Course curriculum

    1. Mastering Outbound Phone Calling Skills for SDRs

    1. Lesson 1: Understanding the importance of effective phone calling in the sales process

    2. Lesson 1 Quiz

    3. Module 1 | Downloadable Content

    1. Lesson 1: Best Practice Framework for Effective Cold Calls

    2. Lesson 1 Quiz

    3. Lesson 2: Pre-Call Preparation

    4. Lesson 2 Quiz

    5. Lesson 3: Crafting a compelling value proposition tailored to each prospect

    6. Lesson 3 Quiz

    7. Lesson 4: Setting Up Your Workspace

    8. Lesson 4 Quiz

    9. Module 2 | Downloadable Content

    1. Module Overview

    2. Lesson 1: Crafting a Captivating Introduction

    3. Lesson 1 Quiz

    4. Lesson 2: Crafting an attention-grabbing opening statement that resonates with prospects

    5. Lesson 2 Quiz

    6. Lesson 3: Using concise language and avoiding jargon

    7. Lesson 3 Quiz

    8. Lesson 4: Establishing Common Ground

    9. Lesson 4 Quiz

    10. Module 3 | Downloadable Content

    1. Module Overview

    2. Lesson 1: The Power of Open-Ended Questions

    3. Lesson 1 Quiz

    4. Lesson 2: Differentiating between closed and open-ended questions

    5. Lesson 2 Quiz

    6. Lesson 3: Crafting Effective Open-Ended Questions

    7. Lesson 3 Quiz

    8. Module 4 | Downloadable Content

    1. Lesson 1: Common Objections and Responses

    2. Lesson 1 Quiz

    3. Lesson 2: Overcoming Objections Through Value

    4. Lesson 2 Quiz

    5. Lesson 3: Addressing objections with empathy and understanding

    6. Lesson 3 Quiz

    7. Lesson 4: Sharing relevant case studies or success stories to showcase value

    8. Lesson 4 Quiz

    9. Module 5 | Downloadable Content

About this course

  • Free
  • 68 lessons
  • 0 hours of video content

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